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Originally from the beautiful island of Jamaica, Arlene migrated to the USA and lived in New Jersey for 16 years. She loves to travel and while on vacation with her family, she viewed properties here in Central Florida and returned to NJ with a new house contract. Arlene and her family moved to Florida in 2003 and have lived in the Davenport/Kissimmee area ever since. Arlene earned her Real Estate License in 2006 and has worked in the mortgage banking, construction, and property management industry. Her knowledge of the market and buying process adds to make every transaction smooth from contract to close. Arlene's designation includes Gold Key Certified, Resort & Second Home Property Specialist, Certified New Home Co-Broker and Pricing Strategy Advisor. As a grandmother, Arlene loves spending time with her grandchildren and loves them dearly.
Christian and Andrea W.
Fantastic service from start to finish.
I can honestly say that Mrs. Arlene Murray was very professional. She was knowledgeable about selling properties, and what we should focus on to make the property more attractive to the client. Mrs. Murray was in constant communication with us. She could be depended upon to return our calls or emails. Her negotiation skills were excellent. She was able to get a very good price for our property.
She was great. She treated me and my family like her own. She explained every process and things we didn't understand. We successfully sold our home! Arlene had our back and interest at heart. Thanks Again!
Tatiana Llamas Rodriguez
Arlene was amazing, always calling to keep me updated with all the process. She treated me, my husband and daughter like we were part of her family. We started looking for houses in January and by February we already had the keys to our dream house.
I so appreciate your help. I would recommend you to everyone I know. You are prompt, friendly, kind, informative, and efficient. You are already answering questions I haven't even formed and I find you invaluable. THANK YOU!
Arlene was fantastic! We looked at quite a few places and she was very patient. She knew the surroundings of our target locations. She communicated regularly with us to make sure we understood everything and to follow up on a few questions we may had. She is very pleasant to work with and makes you feel important as she knows its a big decision to find the right house. I would recommend Arlene to anyone who is looking for a home.
Steve and Karla St. Louis – Orlando
Arlene is an extraordinary person and agent. Not only she helped us find the home were we would start a family, but also personally engaged and empathized with our needs and interests. We would have been so lost without her guidance and advice. She worked above and beyond during the whole process, and always was available for any questions or concerns. Specifically, we would like to acknowledge her patience towards us, being first time buyers, we were learning throughout the process, and she was responsible for a good part of these buying-a-house lessons. Also, her patience from the beginning to the end, as we never felt pressured to buy, she always gave us our time to think and start all over a couple of times, if needed. We would totally recommend Arlene with our eyes closed as she is trust worthy and truly cares for her customers’ interests, needs and goals. Thank you Arlene, so much!
Arlene was excellent. Everything we needed from our agent. Prompt, knowledgeable, & listened to our needs. We couldn't have been happier with her. Thank you for you time Arlene it was very much appreciated!
Arlene was wonderful to have as a realtor. She was helpful and responsive for every step of the home buying process. She also had lots of knowledge about the financing process to help a first time home buyer. I would recommend her to anyone looking for a good agent.
Arlene, I thought you had a very professional appearance and demeanor. You are very knowledgeable about the real estate in my community and presented the information in a very understandable way. I am very satisfied with the information you presented. It was detailed and presented the whole picture and it gave me all the information I needed to make a decision... I would definitely recommend you in particular and JC Penny Realty.
Mandy and Malcolm Smith
Hi Jon As you are aware the purchase of our new holiday home in Orlando is progressing well and Malcolm and I wanted to pass on to you our thanks for the support that we have received from your Company and in particular from Arlene. Our relationship with Arlene began several months ago when she responded to our request for information about local properties. Over the next few months she supported us by sending numerous emails backed up by the occasional confirmatory phone call informing us of a host of local opportunities - but at no time did we feel pressured or rushed and at no time did we ever feel that that Arlene was only looking for a sale, and so by the time that it came for us to visit we were both looking forward to meeting 'our friend' Arlene. As you know we came over to visit a few weeks ago and Arlene held our hand throughout the whole process giving us sound advice, questioning contractors and 'sellers' on our behalf and generally looking after our best interests. At this stage it looks as though our purchase will go through without too many difficulties and if it does it will be due in no small measure to the efforts that Arlene has put in or our behalf. Arlene has proved to be a fine ambassador for your Company and a credit to your profession, and we can pay her no higher compliment than that we consider her to be our friend and we look forward to that friendship continuing for a long time. We realise that Arlene does not work in isolation and that she is supported by a fine team at JC Penny, so this note is also offered as thanks for the support provided by all at your Company and as confirmation that we will not hesitate to highly recommend your Company in the future Kindest regards Mandy and Malcolm Smith
Marestella Marasigan & Randy Ramoutar
Hi Jon, I believe my husband, Randy Ramoutar, contacted you regarding the exceptional service we received from one of your agents, Arlene Murray. My husband and I live in Stouffville, Ontario, Canada and we were visiting Orlando with our family in August 2014. During our brief stay we came to like the area (and the weather - no winter!) and wanted to potentially own a property in the Orlando/Kissimmee/Davenport area where we can invest in an rental property as well as vacation there ourselves with our family from time to time. The day we walked into your office, we were pleasantly greeted by Arlene who wasted no time helping us out. She sat us down right away and we were able to view some properties the same day, which was very helpful in our search for a property in the area. This would be our first and only property in the US. Unfortunately, we had to return home but we kept in touch and Arlene sent us daily emails of some potential homes we may like. We compiled a list of some properties we liked as well as some communities. My husband and I returned in October 2014 to view these properties and communities and hopefully purchase a property. Arlene worked very hard to find us the perfect property in a community that we like very much. She always went above and beyond and exceeded our expectations. She was very knowlegable and always made the effort to answer all our questions. We never felt pressured to buy and she made us feel very comfortable. She was very patient with us when we were undecided or if we wanted to see another property more than once. She guided us every step of the way. Even after closing, Arlene is still looking after us and our concerns. I would highly recommend Arlene to any of our friends and family who like us, are looking to purchase a property in that area. Arlene represents your company well. You should be proud. She is very professional and goes the extra mile for her customers! Thanks for taking the time to read this testimonial. Sincerely, Marestella Marasigan & Randy Ramoutar