My wife, JoAnn and I are writing to you because of an absolutely tremendous experience with Jamie Kruse. This might be a bit out of the ordinary since Jamie was not our agent.

On Monday we completed the sale of our property at 2610 Einwood Drive in Kissimmee. We have bought and sold 9 houses over the 41 years of marriage so by any means we are not rookies at this process.

Jamie worked tirelessly for her customers, The Ramsey’s. When things got a little crazy last week she went above and beyond the call of duty for her customers. After spending some 40 years in sales before retirement in 2016 I have always enjoyed working with the younger sales people. In today’s world of fast paced electronic technology it is great to see sales people roll up their sleeves and actually work for the people they are representing.   Jamie did so and continued to smile through the entire process.

Unfortunately I can not say that about our agent. Jamie jumped in and assisted us without any hesitation what so ever. This is the reason I wanted to write to you about Jamie. It is rare in today’s business world for the next generation to take an interest in others without concern for the “what’s in it for me.”

JoAnn and I will consider Jamie a friend and if anyone would ask for a recommendation for a real estate agent in your area rest assured  that Jamie and J C Penny Real Estate will get the call.

George & JoAnn Telesz

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George & JoAnn Telesz – Kissimmee

Renee is a professional and so knowledgeable. We enjoyed purchasing our home and getting to know her at the same time. We feel more like friends than clients.

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Debra P – Kissimmee, FL

My daughter spotted Renee’s sign on a house for sale in the championsgate area of Davenport. My daughter called her & explained that her Maine snowbird parents were looking for a larger condo in Disney area & specified our needs. The next morning we had an email listing from Renee that fit the bill & an Apptmt to see the property. That night we made an offer. My daughter had told us we would like Renee. She was correct. She was so very very helpful & explained the purchase process, her experience guided our decision making & the process. We are now in our “perfect” new condo & appreciate renee’s follow up. We also appreciated her quick responses to any major or minor question we had. We would recommend Renee & her positive cheerful supportive attitude & expertise to anyone seeking property in this area. Many thanks, Diane & David Deering

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Diane Deering – Orlando FL

We chose Liz Wilson having bought the property originally through her at J C Penny Realty. Liz is wonderful, I really cannot put into words how lovely, kind and caring she is. Nothing was too much trouble, we were informed all the way through the process and we truly think of her as a friend now. Thanks Liz we will miss our phone calls, but plan to travel over in the future and will definitely call on you.

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Mandy & Anthony P – Uk

We used Carol to buy and to sell our property in Florida. Her knowledge and expertise was invaluable, especially as we are based abroad and was not aware of how the US property market worked. We would definitely use Carol again as she was a pleasure to deal with and always gave prompt replies to our questions.

 

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Stephen White

We highly recommend Carol Baker as a professional in her area of expertise as a realtor when you are looking to buy or sell a home. Carol has the knowledge and experience to handle either the .buying or selling of your home flawlessly. Having worked with her in the past we appreciated her attention to detail in handling our home transaction. She worked tirelessly to make sure the entire experience went smoothly. Thank you Carol for a job well done.

 

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Paul & Judy Orovets

I give Carol a 5 star recommendation. We listed our vacation home with her in Windsor Hills. She was very professional. Carol was quick to reply to emails and phone calls. She has a keen eye for what will attract a qualified buyer. Because of her help, we sold our home shortly after we listed with her. I recommend her without reservation.

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Isabelle Richards

When we were considering listing our house we considered a number of Realtors. What differentiated Carol was her preparation for our initial meeting with a full set of statistics and recommendations which was representative of Carols professionalism throughout the process. Nothing was too much trouble (which for Brits going through a very different process than we were used to was necessary) and she was always available and on the ball with how things were proceeding.She was also prepared to give advice and also discuss the most appropriate course of action which would result. Carol has a vivacious personality and is always very upbeat and I would have no hesitation in recommending her as a first class Realtor.

 

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Alan Honeyman

Carol is one of the most genuine people I’ve had the pleasure of working with, buying or selling in a Florida then choose Carol, your in safe and professional hands!

 

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Steve Matthews

There are no words to convey how truly grateful we are for all your help in find a home and a smooth transition through the settlement process.  Living so far away could have made this a nightmare but we were blessed to have you in our lives as our Realtor and now friend.

 

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Andrew & Bernadette Wiggins

We were delighted with the professional advice and friendly service provided by Renee throughout our successful house sale process.Renee was attentive to our needs and consistently available.We would have no hesitation based on our own experience of recommending Renee as the “go to” realtor.

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John Stuart and Carol Ann RUSSELL – Davenport, Florida

Jane has been fantastic in our journey to buy a home in Florida. Nothing has ever been too much trouble and she has gone above and beyond in helping make the dream come true. She has become a trusted friend and not only got our home but so many other things that would be difficult given the distance. Recommended a management company who are great, acquired furniture and then moved it in and the old items out etc. What estate agent in the UK would do that! Emailed many times since the purchase with general Florida queries and also met up and 100% know if we needed something she would do her best to help. If you are looking to buy a property in Florida Jane and JC Penny would be a great choice to make.”

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Shane and Julie Holland – bought in Southern Dunes

Being from Pennsylvania we thought it would be difficult to find a vacation home in Florida, Jane and Mark Dowle made the process of finding the home to the closing a great experience. Even after the closing they are still available if we have questions. You can’t find two more knowledgeable and  nice people in the real estate business.

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Zola Family – Bought in Terra Verde

Jane assisted us in the purchase of a condo in Orlando. Since we live out of town, our schedule was pretty limited. Jane went out of her way to accommodate so that we could view the unit. She answered every question we had throughout the process, and didn’t leave anything to chance. What a great  agent and a fantastic person.

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Russ and Julie Heddon – Bought in Bella Piazza

We met Jane in Spring 2017 in the UK and have now successfully purchased our family Floridian house in West Haven. Jane was very helpful through every step of the way. We found Jane’s advice to be very concise, honest, and crucial to our decision making. Jane is a proactive agent; she’d often  ask us questions we hadn’t yet considered. The house we eventually bought was recommended to us by her, it wasn’t one we considered but she felt we would like it. We loved it! Jane is a tenacious agent to have on side when dealing with all aspects of the buying process. She is very connected locally, knowledgeable, transparent, and will involve and update you every step of the way. More importantly, Jane as a person is very trustworthy, reliable, approachable and sincere. Jane makes the purchase about you and what would be best for you, she is not looking to make a sale at all costs. She continues to support us even after closing. Being based in the UK, we would not have been able to purchase our property without Jane and her team. We would highly recommend Jane to anyone looking to purchase in Florida.

 

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Nnamudi Emelieze – West Haven