We First sought the assistance of JC Penny in January of 2014 to help us find a Condo.
Within 24hrs we had a phone call to our home in the UK from
Jeni Mortlock (JC Penny Realtor) who took a note of our specific requirements.
After 2 – 3 days Jenny emailed us having found half a dozen or more appropriate properties.
We made arrangements to meet up with Jeni after our February vacation to short list and view properties, the properties that Jeni had found were exactly as we had required, and we found our perfect “property on the first morning of viewings “bingo.
Jeni then quite literally held our hands walked and talked us through the whole purchase and made all the relevant calls for insurance, accountant, title and money exchange, in fact Jeni just did it all and we just signed paperwork then in just a few hours we were done.
Not only did Jeni find us the property, guide us through the whole purchase process but she went way over and above what we had expected of her when we had issues when the vendors ex-wife who decided to cause a problem, Jeni sorted out what even the Sheriff was unable to do and made sure that all missing items were replaced by physically going shopping for replacements in her own time.
We 100% recommend JC Penny and especially the services of
Jeni Mortlock who will make everything go as smooth as possible.
Patrick & Gayle Dibb.